A booking is a contract between you and Seyon Stay for the accommodation described at the time of booking.

A booking is confirmed only when payment has been verified on our server by the payment gateway. Until then the rooms are held but not confirmed, and the hold expires after thirty minutes.

The lead guest must be at least 18 years old and is responsible for everyone in the party.

All prices are in Indian rupees and include GST at the rate shown in the breakdown. The full breakdown is shown before payment.

Where a property takes an advance, the balance is payable at the property on arrival by the methods the property accepts.

Extra-guest charges apply above a room's base occupancy and are shown in the breakdown before you pay.

A valid government photo ID is required for every adult guest at check-in. This is a legal requirement for accommodation providers in India, not a preference.

The number of guests must not exceed what was booked. Extra guests arriving unannounced may be refused or charged.

Each property's house rules form part of these terms and are listed on its page.

We may ask guests to leave, without refund, for behaviour that endangers people or property, for damage, or for serious breaches of the house rules.

Guests are responsible for damage they cause beyond ordinary wear.

We are responsible for providing the accommodation as described. We are not responsible for personal belongings, for activities arranged by third parties, or for travel arrangements made separately.

We are not liable for a failure caused by events outside our reasonable control, including weather, floods, landslides, road closures and government restrictions. Where such an event prevents a stay, we will refund what you have paid.

These terms are governed by the laws of India, and the courts of Kerala have jurisdiction over any dispute.