Policies
Guest policy
What we ask of guests, and what you can expect from us and from each property.
Who can stay
Guests of all backgrounds and faiths are welcome at every Seyon Stay property.
Unmarried couples are welcome at most of our properties with valid ID. Where a property differs, it says so in its house rules.
Children are welcome everywhere; a few properties are better suited to them than others, and the amenities list says which have cots and family facilities.
Quiet and neighbours
Most of our properties are in residential areas, working estates or temple towns, with neighbours close by. Quiet hours apply at every property, typically from 10:00 PM.
Parties and events are not permitted unless agreed with us in writing before booking.
Food, alcohol and smoking
Several properties — particularly in Thiruvannamalai — are pure vegetarian and do not permit non-vegetarian food or alcohol on the premises. This is stated clearly in the house rules.
Smoking is outdoors only at every property.
Safety
Riverside and hill properties carry real risks. Children must be supervised near water at all times, and river access is closed during the monsoon and after heavy rain.
Treks and climbs that need a forest permit are arranged through the forest department with a mandatory guide. Please do not attempt them independently.
Contact
Questions about this policy? Write to reservations@seyonstay.com or call +91 90000 00000. Seyon Stay is an Indian hospitality brand operating in Kerala and Tamil Nadu.